In 2026, an Intune Administrator (also referred to as a Microsoft 365 Endpoint
Administrator) is a technical specialist responsible for the design, deployment, and
management of an organization's device ecosystem across Windows, macOS, iOS,
Android, and Linux platforms.
Core Responsibilities
Design, implement, and administer Microsoft Intune and SCCM environments.
Manage the complete Windows 10/11 device lifecycle, including provisioning,
configuration, compliance, and retirement.
Implement and maintain Co-Management (Intune + SCCM) and Autopilot for
streamlined device provisioning.
Monitor endpoint health, deployment status, and compliance reports, and
troubleshoot issues as they arise.
Analyzing the Vulnerability and patching and driving the patch life cycle
management.
Device Lifecycle Management: Overseeing the provisioning, maintenance, and
retirement of devices using tools like Windows Autopilot, Apple Business
Manager, and Android Enterprise.
Policy Configuration: Developing and enforcing compliance and configuration
policies to ensure all endpoints meet organizational security standards.
Application Deployment: Packaging, deploying, and managing the lifecycle of
Win32, LOB, and Store applications across diverse platforms.
Security & Compliance: Implementing Conditional Access policies and
integrating with Microsoft Defender for Endpoint to maintain a Zero Trust
security posture.
Automation: Developing PowerShell scripts to automate routine tasks, bulk
deployments, and custom reporting via the Graph API.
Troubleshooting: Providing Level 2 or Level 3 support for complex issues
related to enrollment, policy conflicts, and application delivery.
Worked with ticketing tool like Fresh services and SolarWinds and other
Windows native products related to Patch Management
Application & Patch Management
Package, deploy, and manage applications via Intune and SCCM.
Create and maintain application detection rules and deployment collections.
Manage Windows updates, feature updates, and ensure patch compliance
across all devices.
Troubleshoot deployment or update issues and implement root cause fixes.
Security & Compliance
Configure Intune compliance policies, configuration profiles, and security
baselines.
Implement endpoint security measures including Microsoft Defender, BitLocker,
and Firewall policies.
Support Conditional Access and device-based access controls to maintain
compliance.
Monitor and remediate non-compliant devices proactively.
Automation & Process Improvement
Develop and maintain automation scripts using PowerShell and Graph API to
streamline administrative tasks.
Document processes, maintain knowledge base articles, and establish
operational best practices.
Evaluate and recommend new tools or technologies to enhance endpoint
management efficiency.
Collaboration & Leadership
Collaborate with Security, Networking, and Application teams to ensure secure
and compliant endpoints.
Provide technical guidance and mentorship to junior administrators and support
teams.
Lead projects for endpoint modernization, including migration from legacy
systems to modern management solutions.
Required Skills & Qualifications
Education: Typically a Bachelor’s degree in Computer Science, IT, or a related
field.
Experience: Most roles require 10+ years of experience in IT administration,
with a minimum of 10+ years specifically focused on Microsoft Intune, SCCM, and
Microsoft O365.
Certifications: High value is placed on the Microsoft 365 Certified: Endpoint
Administrator Associate (MD-102).
Knowledge in Nessus tenable will be an added advantage
Technical Proficiency: Deep knowledge of Microsoft Entra ID (formerly Azure
AD), MECM/SCCM co-management, and modern management concepts.
