We are looking for a reliable and technically skilled IT Support professional to provide first-level technical assistance to employees and ensure smooth day-to-day IT operations. The ideal candidate is customer-focused, organized, and eager to troubleshoot hardware and software issues.
Responsibilities·
· Acting as the initial point of contact for all computer and system related concerns from other employees
. Installing and configuring computer hardware, software, systems, networks, printers, and scanners within company
· Monitoring and maintaining Server, computer systems and networks, CCTV etc
· Responding in a timely manner to service issues and requests
· Providing technical support across the company and Customer (this may be in person or over the phone)
· Active Directory user and permission management
· Repairing and replacing IT equipment as necessary
· Testing new hardware
· Training more junior staff members
· Organizing and filing documentation pertaining to warranties and instructional guides for computer hardware
· Maintaining inventory of IT Assets including license files
· Ensuring data backup and recovery of server and other computer systems
· Establishing IT Policies within Organization
· Managing firewall, ensuring IT Security, and maintaining data integrity
· Preparing and maintaining Process Documentation
· Ensuring strong internet and intranet connectivity
· Perform any additional tasks or responsibilities assigned by the Manager or Management, as required
Qualifications:
· Diploma in networking, BE / B Tech /MCA/BCA/BSC Comp Sci
Job Types: Full-time, Permanent
Pay: ₹40,000.00 - ₹50,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
