Key Responsibilities:
- Serve as the primary point of contact for customers requiring vehicle body repairs.
- Provide accurate estimates for repair work and clearly communicate them to customers.
- Coordinate with technicians to ensure timely and efficient completion of repairs.
- Maintain up-to-date knowledge of insurance procedures and ensure compliance.
- Manage customer expectations by providing regular updates on the status of their vehicle.
- Handle administrative tasks, including processing payments, maintaining records, and scheduling appointments.
- Resolve customer complaints or issues promptly, ensuring a high level of satisfaction.
- Collaborate with other departments to ensure seamless service delivery.
- Promote additional services and products where appropriate.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Education:
Experience:
- total work: 1 year (Preferred)
Work Location: In person
