Career Opportunities
Position
Center Manager- Bancassurance Band 4
Reporting to
Regional Manager - Bancassurance Function Bancassurance- YBL Sales
Key Responsibility Areas:
- Recruit, train and Supervise executives to achieve the agreed
business targets and insurance sales in the defined cluster (40 and
odd branches) and building a progressive partnership with the
bank.
- Manage the discrepancies at the cluster level, provide support for
ongoing issue resolution, manage initiatives deployed, providing
induction and on-the-job training for Ops processes and workflows
to team in order to achieve operations excellence derive
customer satisfaction.
- Participate in the hiring process, Counsel and Mentor performance,
Conduct Fortnightly PRPs, co-create and implement recognition
platforms in order to build a capable and motivated team in the Yes
Bank Relationship.
- Anticipate training requirements for the partner and lead the
development and deployment of partner training programs in order
to increase the selling effectiveness of owned as well partner
teams.
- To ensure that the system requirements are met in order to the
relationship is productive and mutually beneficial and compliant
with all regulatory requirements.
- Deploy and monitor implementation specifically Bank staff
contests/RR in order to accelerate revenue generation with the
Channel. Measure of Success: · CBP, Case Size, manmonths, Paid cases · Initiatives deployed-Plan VS actual Customer satisfaction scores. · Hiring vs. objectives Employee Satisfaction Scores · Feedback from Partner · Channel Partner feedback · Adverse observations in Audit Scores Incremental business results (Leads / policies etc.), Spend - Budget vs. actual
Desired qualifications and experience:
- Master of Business Administration or equivalent
- 5-7 years of experience in Sales, prior experience in Insurance essential with min 2 years of team handling experience
