Key Responsibilities:
- Welcome members and visitors professionally.
- Handle new membership enquiries and explain gym plans/services.
- Manage membership registrations, renewals, payments, and receipts.
- Maintain member attendance and records in gym software.
- Follow up with prospective clients and membership renewal leads.
- Handle incoming calls, WhatsApp enquiries, and member queries.
- Coordinate appointments, PT schedules, and fitness assessments.
- Support membership and Personal Training (PT) sales targets.
- Maintain daily payment, enquiry, and follow-up reports.
- Coordinate with trainers, housekeeping, and Gym Manager.
- Handle member complaints politely and escalate when required.
- Maintain a clean, organized, and professional reception area.
- Ensure excellent customer service and member satisfaction.
Preferred Skills: Good communication, basic computer/Excel knowledge, customer handling, sales ability, presentable personality, punctuality, and a positive attitude.
Pay: ₹15,000.00 per month
Location:
- Vadodara Atlardra, Gujarat 390012 (Required)
Work Location: In person
