Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : Servicenow Tools Administration
Good to have skills : NA
Minimum
5 year(s) of experience is required
Educational Qualification : 15 years full time education
We are seeking an experienced and highly motivated ServiceNow Developer to join our team. The ideal candidate will have strong expertise in ServiceNow platform development, integrations, and platform enhancements & Upgrades. The candidate will be responsible for designing, developing, configuring, and maintaining ServiceNow solutions while ensuring adherence to platform best practices and governance standards.
## Key Responsibilities
- Design, develop, configure, and customize applications on the ServiceNow platform.
- Develop and maintain scoped applications, custom modules, workflows, and catalog items.
- Configure and support ServiceNow integrations using REST/SOAP APIs, OAuth, and Basic Authentication.
- Manage and maintain MID Servers, including troubleshooting and performance optimization.
- Perform update set management, migration, and promotion activities across environments.
- Support ServiceNow platform upgrades and ensure compatibility of customizations and integrations.
- Create, maintain, and optimize scheduled jobs, data imports, transform maps, and data synchronization processes.
- Implement and support Single Sign-On (SSO) using SAML and other authentication mechanisms.
- Design and manage custom tables, forms, business rules, client scripts, UI policies, and related platform components.
- Develop and enhance Service Catalog items, record producers, and workflow solutions using Workflow Editor and Flow Designer.
- Collaborate with business stakeholders, architects, and cross-functional teams to gather requirements and deliver scalable solutions.
- Ensure adherence to ServiceNow development best practices, including configuration over customization wherever possible.
- Support CMDB governance, CSDM alignment, and asset management initiatives.
## Required Qualifications
- Minimum 5 years of hands-on experience in ServiceNow development .
- Strong experience working with the ServiceNow platform and its core modules.
- Certified ServiceNow System Administrator (CSA).
- Certified ServiceNow Application Developer (CAD).
- Experience in:
- MID Server installation, configuration, and maintenance
- Scoped Application development
- Update Set management and deployment
- API integrations (REST/SOAP, OAuth, Basic Authentication)
- ServiceNow platform upgrades and release management
- Scheduled Jobs, Import Sets, and Data Imports
- Single Sign-On (SSO) using SAML
- Custom Tables and application development
- Service Catalog creation and maintenance
- Workflow Editor and Flow Designer
## Technical Knowledge
Must have skills
- ServiceNow development best practices, including Configuration vs. Customization
- Configuration Management Database (CMDB)
- Common Service Data Model (CSDM)
Good to have:
- Experience with JavaScript, Glide APIs, Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer is preferred.
Preferred Skills
- Strong analytical and problem-solving abilities.
- Excellent communication and stakeholder management skills.
- Ability to work independently and in a collaborative team environment.
- Experience working in Agile delivery models is an added advantage.
Additional Information
- Experience Required: Minimum 5 years in ServiceNow Development.
- Certifications Required: CSA and CAD.
- Work Location: Hyderabad or Bangalore.
- Education: Minimum 15 years of full-time education.
