· Handle inbound phone calls and emails from customers and program administrators.
- Provide accurate information regarding client’s products, services, and product delivery systems.
· Provide Tier 1 support and assist users with online services.
· Deliver accurate information about products and services.
· Maintain professionalism and confidentiality at all times.
· Respond quickly to customer issues and manage a high volume of tasks.
· Collaborate effectively with team members and work independently when needed.
Job Type: Full-time
Pay: ₹27,000.00 - ₹35,000.91 per month
Benefits:
- Internet reimbursement
- Leave encashment
- Paid sick time
- Provident Fund
Work Location: In person
