Patient Coordinator – Dr. Goyal's TMJ Care
Key Responsibilities
- Coordinate patient appointments and manage the daily schedule.
- Handle patient enquiries via phone, WhatsApp, email, and social media.
- Explain treatment plans, appointment protocols, and follow-up schedules.
- Maintain accurate patient records and documentation.
- Ensure timely follow-up with new and existing patients.
- Coordinate with the doctor to provide a smooth patient experience.
- Assist with patient counselling and treatment coordination.
- Manage billing, payment records, and appointment confirmations.
- Ensure excellent patient service from the first enquiry to treatment completion.
- Maintain confidentiality and professionalism at all times.
Requirements
- Bachelor's degree (Dental background preferred; freshers can apply).
- Excellent communication skills in English, Hindi, and Marathi.
- Strong interpersonal and counselling skills.
- Good organizational and multitasking abilities.
- Proficiency in MS Office, Google Workspace, and basic computer applications.
- Ability to manage phone calls, WhatsApp communication, and patient scheduling.
- Positive attitude, empathy, and a patient-first approach.
- Willingness to learn and work in a specialized TMJ and Orofacial Pain practice.
Pay: ₹10,000.00 - ₹20,000.00 per month
Work Location: In person
