Ensure 100% quality in the sales & service provided by the company.
Capture customer complaints through the customer feedback system.
Address those customer complaints within the stipulated turn-around-time.
Ensure that the customer complaints are resolved within the stipulated TAT.
Ensurethe maintenance of Customer Satisfaction Index Score.
Update and maintain all records relating to customer satisfaction surveys.
Job Types: Regular / Permanent, Full-time
Pay: ₹14,000.00 - ₹26,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
