Roles & Responsibilities: Front Office Executive
- Patient Greeting: Welcome patients warmly and maintain a professional reception area.
- Appointment Management: Schedule and confirm patient visits using clinic software.
- Patient Registration: Collect details and manage physical/digital records.
- Billing & Collections: Process payments, issue receipts, and record daily cash logs.
- Queue Management: Coordinate with clinical staff to ensure smooth patient flow.
- Inquiry Handling: Address walk-in/call queries and guide prospects toward consultations.
- EOD Reporting: Submit daily reports on footfalls, billing, and cash reconciliation.
- Feedback Collection: Gather post-service feedback to support patient satisfaction.
- Desk Maintenance: Keep the front desk tidy and stock necessary forms and stationery.
- Team Coordination: Function as the communication link between patients, doctors, and management.
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Education:
Experience:
- Front desk: 1 year (Required)
Language:
Work Location: In person
