Job Summary:
We are looking for a detail-oriented and responsible Operations Executive to manage and coordinate verification cases. The role involves handling backend operations, coordinating with internal teams and clients, and ensuring timely and accurate case processing.
Key Responsibilities:
- Manage and process verification cases in internal systems
- Perform data entry and ensure accuracy of case details
- Coordinate with field executives and backend team members
- Communicate with clients regarding case updates, delays, and clarifications
- Prepare and send verification reports to clients
- Track case status and ensure timely completion (TAT adherence)
- Handle email communication and case-related follow-ups
- Maintain proper documentation and audit-ready records
- Identify and escalate issues in case processing
Required Skills:
- Strong attention to detail (critical)
- Good communication skills (English required)
- Basic computer proficiency (MS Excel, email handling)
- Ability to manage multiple tasks simultaneously
- Good coordination and follow-up skills
Job Type: Full-time
Pay: ₹120,000.00 - ₹180,000.00 per year
Ability to commute/relocate:
- Tirur, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- How do you rate your English proficiency ?
Language:
Work Location: In person
