Key Responsibilities
Providing IT support to end Users / Visitors / Clients as and when required.
Installation of OS and approved applications on local systems / Servers.
- Providing support for Mobile security and co-ordinate with Corp IT team for the configuration.
- Maintain and update of local IT infrastructure inventory.
- Perform GxP systems backups, review, health checks on local server / GxP Systems.
- Vendor co-ordination for troubleshooting of GxP or Non GxP systems.
- Attend / updating and closing IT tickets in application software.
- Co-ordinate & support Corp IT and other site-IT teams on need basis.
- Supporting to CSV activities like documentation, execution and review of qualification documents.
- Supporting to QMS and IT compliance activities like change control, CAPA, Deviation and Investigation report.
- Maintaining Data centre activities such as ensuring temperature recording, humidity, pest control, man movements and safety related activities.
- User management or Password Management such as user creation in empower server and other applications / servers.
- Maintaining all analytical systems backups, restorations, and logs accordingly.
- Performing the time synchronization for all GxP / Non GxP systems.
- Coordinating and following up with vendor for Hardware and Application server relates issues.
- Coordinating with new IT projects or on-going IT projects.
- Follow all IT related SOPs and attending all trainings as per the LMS schedule.
- Handling of Aveva 2020, Vijeo-citect and other SCADA Systems, network and HMIs etc.
- Handling of FLP Tabs and FLP Analog phones.
- Responsible for Unit-04, IT activities along-with GxP and non-GxP computer system and documentations accordingly.
- Maintain local video conference facility.
- EHS Compliance applicable to the department.
- Performing activities assigned by seniors.
Key Competencies (Technical, Functional & Behavioral)
Technical & Functional:
- Good communication skills
- Demonstrate ownership and collaboration at work
Primary Responsibilities:
- IT Support, IT infrastructure inventory
