Duties & Responsibility
- Provide excellent guest service and ensuring guests have a comfortable stay.
- Welcome guests warmly and assist with inquiries.
- Arrange transportation such as taxis, airport transfers, and car rentals.
- Make reservations for restaurants, tours, and local attractions.
- Provide information about the hotel, nearby places, shopping, and events.
- Handle guest requests, including luggage assistance, wake-up calls, and special arrangements.
- Coordinate with housekeeping, front office, and maintenance to resolve guest issues promptly.
- Receive and deliver messages, parcels, and mail for guests.
- Maintain records of guest requests and follow up to ensure satisfaction.
- Ensure the lobby and concierge desk remain organized and presentable.
- Build positive relationships with guests to enhance their overall experience.
Pay: ₹10,000.00 - ₹12,000.00 per month
Benefits:
Work Location: In person
