Job Title: E-Commerce Manager
Salary: ₹22,000 – ₹25,000 per month
Location: Chennai (Work from Office)
Company: New Jothi Stores LLP (ECOM)
About the Role
We are looking for a proactive and detail-oriented E-Commerce Manager to manage our day-to-day online marketplace operations. The ideal candidate should have at least 1 year of experience in e-commerce operations and be familiar with managing product listings, orders, inventory, and marketplace performance.
Key ResponsibilitiesMarketplace Management
- Manage day-to-day operations across e-commerce marketplaces such as Amazon, Flipkart, Myntra, AJIO, and other online platforms.
- Monitor product listings and ensure all product information is accurate and up to date.
- Coordinate product launches, pricing updates, and promotional activities.
Order & Inventory Management
- Monitor order processing, dispatch, returns, cancellations, and customer issues.
- Coordinate with warehouse and inventory teams to maintain stock availability.
- Ensure inventory is updated across all marketplaces to avoid stock mismatches.
Performance Monitoring
- Track sales performance, order trends, and marketplace KPIs.
- Generate daily, weekly, and monthly sales and operational reports.
- Identify opportunities to improve sales, conversions, and operational efficiency.
Coordination & Operations
- Coordinate with marketing, catalog, warehouse, and customer support teams.
- Ensure timely execution of promotional campaigns and marketplace offers.
- Resolve operational issues related to listings, orders, and marketplace accounts.
Process Improvement
- Maintain operational accuracy and ensure compliance with marketplace policies.
- Suggest improvements to enhance productivity and streamline e-commerce operations.
Requirements
- Minimum 1 year of experience in e-commerce or marketplace operations.
- Experience handling platforms such as Amazon, Flipkart, Myntra, AJIO, or similar marketplaces.
- Good knowledge of product listings, inventory management, and order processing.
- Strong analytical, organizational, and communication skills.
- Proficiency in Microsoft Excel is preferred.
- Ability to work independently and meet deadlines.
Perks & Benefits
- Paid Leave & Sick Leave
- Provident Fund (PF)
- Performance-based career growth opportunities
- Friendly and supportive work environment
Job Type
Full-time | Permanent
Experience Required: Minimum 1 Year
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
