Job Title: Chat Support Associate
Client Company: [24]7.ai
Location: Bengaluru (On-site)
Employment Type: Permanent (On-Roll) or Contractual (based on interview performance)
Role Overview
We are hiring freshers and recent graduates for the role of Chat Support Associate at [24]7.ai in Bengaluru. This position is ideal for candidates with strong written English skills, good typing speed, and an interest in building a career in customer support.
Key Responsibilities
- Handle real-time customer queries professionally via live chat.
- Identify customer needs and deliver accurate, quality solutions.
- Maintain thorough and precise documentation of all interactions.
- Adhere to company policies, operational processes, and quality standards.
- Escalate complex issues to higher-tier teams when necessary.
Requirements & Eligibility
- Open to Freshers,
- Undergraduates, and
- Graduates of any discipline.
- Excellent written English communication skills.
- Basic computer literacy and fast typing abilities.
- Flexibility to work in rotational and night shifts.
Compensation & Benefits Take-Home Salary: Up to ₹17,000 / month
Retention Bonus: ₹20,000 (payable upon successful completion of required tenure)
Two-way cab transport facility
Health insurance coverage
Provident Fund (PF)
Structured career progression
professional growth.
How to Apply Send your updated resume via:
WhatsApp / Phone: 7019671463
Email: [email protected]
Pay: ₹17,000.00 - ₹18,500.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Provident Fund
Application Question(s):
Yes/No
- Are you Ok with Night Shift?
Yes/No
- Are you Ok with Rotational Shift?
Yes/No
- Are you Willing to Attend Face to face Interview?
Yes/No
- Rate your Communication skills
0-10
(0 Lowest-
10 being Highest)
Yes/No
- How much do you rate your Written Communication?
0-10
(0 Lowest-
10 Highest)
Work Location: In person
