We are seeking an experienced Workforce Management Architect with 12+ years of expertise in Workforce Management solutions, specializing in Time & Attendance, Multi-View Scheduler (MVS), Labor Forecasting & Scheduling Optimization (LFSO), and Cognos Reporting. The ideal candidate will possess strong techno-functional and architectural experience, driving end-to-end solution design, implementation, optimization, integrations, and reporting across enterprise WFM platforms.
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Lead the architecture, design, and implementation of Workforce Management solutions for global customers.
- Provide subject matter expertise in Time & Attendance, Scheduling, MVS, and LFSO modules.
- Define scalable and efficient solution architectures aligned with business and operational requirements.
- Design and develop complex Workforce Management configurations, customizations, and integrations.
- Collaborate with business stakeholders to translate workforce management requirements into technical solutions.
- Architect and optimize labor forecasting, scheduling, compliance, and workforce productivity solutions.
- Design, develop, and maintain Cognos reports, dashboards, and analytics solutions.
- Lead data integration efforts involving HR, Payroll, ERP, and third-party applications.
- Perform system assessments, identify optimization opportunities, and recommend best practices.
- Provide technical leadership during implementation, upgrades, migrations, and support engagements.
- Establish governance, standards, and solution design guidelines across WFM initiatives.
- Mentor consultants and developers while driving solution quality and delivery excellence.
- Support proposal development, solution estimations, and customer presentations.
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12+ years of experience in Workforce Management solutions.
- Deep expertise in:
- Time & Attendance
- Multi-View Scheduler (MVS)
- Labor Forecasting & Scheduling Optimization (LFSO)
- Infor OS
- Strong experience in Cognos Report Studio, Query Studio, and Dashboard development.
- Hands-on development experience in:
- SQL, Oracle, Postgres Database
- Groovy Scripting
- Java/J2EE development
- APIs, Web Services (REST/SOAP)
- Data integrations and middleware technologies
- Experience designing complex reports, interfaces, and custom workforce management solutions.
- Strong understanding of workforce compliance, labor rules, accruals, scheduling, and payroll integration.
- Experience with system performance tuning and troubleshooting.
- Excellent stakeholder management and client-facing communication skills.
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Workforce Management platform certifications.
- Exposure to ServiceNow, AI-assisted workforce operations, and automation solutions.
- Experience leading global delivery teams and large-scale transformation projects.
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.
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