Restaurant Captain – Roles and Responsibilities
- Supervise and coordinate the work of waiters, stewards, and other service staff.
- Welcome and seat guests in a friendly and professional manner.
- Ensure guests receive prompt, courteous, and high-quality service.
- Take or oversee customer orders and ensure they are served accurately.
- Resolve guest complaints and ensure customer satisfaction.
- Monitor table setup, cleanliness, and dining area presentation.
- Coordinate with the kitchen and bar to ensure timely food and beverage service.
- Train, guide, and motivate service staff.
- Assign duties and prepare staff schedules when required.
- Ensure compliance with food safety, hygiene, and service standards.
- Check food quality and presentation before serving.
- Monitor inventory of service equipment and report shortages or damages.
- Assist with billing and payment procedures when necessary.
- Ensure smooth restaurant operations during shifts.
- Prepare shift reports and communicate important information to management.
Skills Required
- Leadership and team management
- Excellent communication and interpersonal skills
- Customer service orientation
- Problem-solving and conflict resolution
- Time management and organization
- Knowledge of food and beverage service
- Attention to detail
- Ability to work under pressure
A Restaurant Captain acts as the link between the restaurant manager and the service staff, ensuring efficient operations and an excellent dining experience for guests.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
