Global Merchant & Network Services (GMNS) brings together American Express’ merchant and network-related businesses. This includes managing relationships across the globe with both the millions of merchants who accept American Express, as well as our partners in countries and territories that deliver card acceptance, issuance, and innovation.
The American Express Network enables over $1.2 trillion in annual spend and serves Card Issuers and Acquirers in over 170 markets worldwide. The GMNS Product team operates the Network with the highest levels of performance, security, and integrity, while supporting Network coverage expansion through onboarding new Network Issuers and Acquirers, localizing our Network in India, and advancing other strategic Network-to-Network initiatives.
Senior Manager, Network-to-Network Partnerships supports India Network strategic initiatives through effective program coordination, delivery management, stakeholder engagement, and operational execution. This role partners closely with the Director and cross-functional teams to help drive delivery excellence across Fusion and other Enterprise Critical Multi-year Initiatives (ECMI), ensuring alignment, visibility, and successful execution of program objectives.
The role requires strong program management capabilities, cross-functional collaboration, and the ability to manage multiple workstreams in a dynamic and fast-paced environment.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.