A Branch Manager/CFC Manager (Retail Sales and Operations) is responsible for the Business and Operational aspect of a Branch on daily basis as per the Policy and Direction from the Society on time to time. He/ She will be overseeing and ensure all the daily operations, Sales, Marketing activities, managing budgets, and setting performance objectives of Asset and Liability Division allocated to the Branch.
· End-to-End ownership of sales of Assets and Liability and operations of the Branch. Manage team of Branch Executives, Sales Team Asset and Liability in the Branch.
· Complete responsibility of End-to-End operations activities of the Branch.
· Owning and delivering targets for key operating metrics.
· 100% Efficiency, Productivity and fulfilment of the assigned task given by the Society Management.
· Supporting the Recruitment, training activities of the staff in the Branch
· Developing and implementing business, marketing, and advertising of the Branch on daily basis.
· Single point of contact between the HO and customers
· He or she will have to coordinate with multiple stakeholders to solve real-time issues and report to HO.
· Ensuring Ops processes and policies set forth by the Society are implemented on the ground and monitored to ensure 100% adherence.
· Managing the security like Gold, Deeds, Agreements of Loan in the Join Custody
· Opening and Closing of the Branch on Proper time by following security instructions on time to time.
· Manage staff leave/ attendance on daily basis for efficient customer service.
· Verification/ Recommendation of Bills/ invoice for payment of day-to-day purchase.
· Comply timely registration of all statutory matters in advance and exhibit in the Branch based on the requirements
· Coordination and achieve Business Target of all verticals ( LAP, Vehicle Finance, Gold Loan, Deposits, Business Loan, Personal Loan etc) in the Branch.
· Authorise / Recommend and approve all Loan documents generated in the Branch other than Group Loan.
· Attend review meeting and present the business position on a regular basis.
Job Type: Full-time
Pay: ₹30,000.00 - ₹50,000.00 per month
Education:
Experience:
- Banking: 3 years (Required)
Location:
- Irinjalakuda, Kerala (Required)
Work Location: On the road