1. Meeting and greeting guest visiting the hotel and the restaurants or banquet functions.
2. Actively promoting the F&B offering of the hotel and offering to handle reservations.
3. Offering welcome arrival experience, Escorting to table while explaining buffet offering.
4. Table allocation, Ascertain satisfaction of table, Ensuring full registration addressing the guest by name.
5. Follow up on payment of group bookings.
6. Extending farewell whilst inviting guests back to return.
7. Assisting other F&B outlets when ever needed.
8. Ensure that s/he adheres to all hotel and company standards, Business conduct and ethics, policies and procedures including Health, Hygiene and Safety, HACCP.
1. Excellent written and verbal communication and interpersonal skills in English and local language.
2. Should have pleasing personality, proficient in MS Word, Excel and PowerPoint. Knowledge of operating systems in F&B.
3. Should have excellent multi-tasking, and prioritizing skills. Should ensure standard Operating Procedures are met while delivering results.
Graduate or Diploma in Hotel Management or Hospitality Management.
2-4 years
Director of F&B
N/A
