Job Type: Part Time
Working Hours: 1:00 PM to 5:00 PM (Monday to Saturday)
Job Summary
We are looking for an Telecaller – Client Follow-up to manage client payment follow-ups and assist in ensuring timely collection of outstanding dues. The candidate will be responsible for communicating with clients regarding pending invoices, maintaining follow-up records, and coordinating with the Accounts team to track payments.
Key Responsibilities
- <li>Contact clients regarding pending invoices and outstanding payments.</li>
- <li>Follow up through calls, emails, and WhatsApp messages to ensure timely payment collection.</li>
- <li>Maintain records of payment commitments, follow-up activities, and collection status.</li>
- <li>Coordinate with the Accounts team for invoice details and payment reconciliation.</li>
- <li>Prepare and share regular reports on outstanding receivables.</li>
- <li>Address client queries related to invoices and payment schedules.</li>
- <li>Escalate long-pending or disputed payments to the concerned authority.</li>
Requirements
- <li>Graduate in any discipline (Commerce background preferred).</li>
- <li>Good communication and interpersonal skills.</li>
- <li>Basic knowledge of MS Excel, email communication, and record management.</li>
- <li>Ability to handle client interactions professionally and confidently.</li>
- <li>Prior experience in accounts receivable, collections, telecalling, or customer follow-up is preferred.</li>
Pay: ₹10,000.00 - ₹15,000.00 per month
Location:
- Ahmedabad, Gujarat (Preferred)
Work Location: In person
