About Role:
We are looking to expand our team of educators to provide PTE education to thousands more and help them achieve their dreams of studying abroad.
The charter for this role will include:
● Assess customers' needs and provide assistance and information on product features
● Ensure high levels of customer satisfaction through excellent sales service
● Answer customer queries
● Process POS (point of sale) purchases
● “Go the extra mile” to drive sales
● Follow and achieve the department’s sales goals on a monthly, quarterly and yearly basis
● Remain knowledgeable on products offered and discuss available options
● Team up with co-workers to ensure proper customer service
● Build productive trust relationships with customers
Ideal Persona:
● Taught PTE or IELTS for at least 6 months or fresher who have the examination
● Basic understanding of sales principles and customer service practices
● Proficiency in communication and interpersonal skills
● A friendly and energetic personality with customer service focus
● Track record of over-achieving sales quota
● Hands-on experience with POS transactions
● Graduate Degree in any discipline preferably BA/MA in English
Perquisite for this role will include:
● 4 hours of online demo sessions; 6 days a week. ( 5:00PM – 10:00PM)
● Week off - Monday
Pay: ₹180.00 per hour
Application Question(s):
- If you join, you'll have training for the first 5 days from 11am - 3pm. Will you be available during that time?
- Are you comfortable with the hourly pay of Rs 180 per hour?
Work Location: In person