ODeX India Solutions Pvt. Ltd
Job Description
Job Title: Executive – Support
Reporting to : Team Leader
Division/Department: Support
Location: Vikhroli, Mumbai
Experience: Fresher or min 6 months
Education: Graduate
Language: English / Hindi
General Description
Job Responsibilities:-
1. Handles the customer requests and complaints.
2. Provide appropriate solutions and alternatives within the time limits.
3. Follow up to ensure resolution.
4. Follow communication procedures, guidelines and policies.
5. Provide L1 (Issue resolution with the basic knowledge and skill) support to resolve issue.
Skills required :-
1. Good communication skills
2. Knowledge of Microsoft Office
