Designation: Account Director
Team: Account Management
Job Location: Mumbai/ Gurugram
Reporting Manager: Business Head
Job Purpose
The Account Director is responsible for FoxyMoron maintaining a leadership position in the market by
contributing to:
- Success of a set of assigned client accounts, leading to account renewals and upsells
- Building of capable, independent and motivated teams
- Accurate internal planning, budgeting and forecasting
Core Competencies
1. Business & Financial Acumen
- Fluency in comprehending, tracking and maintaining financial data
- Keenness in understanding Client business with the aim at linking team efforts with Client revenue
2. Leadership & Team Management
- Lead by example & mentor team members
- Keep team members motivated at all times
- Ensure quality resources are brought on board
- Provide appropriate level of feedback concerning team progress (via performance reviews and on the job feedback)
- Train, mentor and motivate the team
3. Industry Knowledge
- Monitor competitor offerings and identify potential business avenues
- Update self and the team on the latest industry trends
4. Customer Focus
- Keep client needs in mind while framing strategies
- Timely resolution of client escalations
5. Planning & Organizing
- Tactfully prioritise tasks and projects to manage work across brands
- Deliver quality work within deadlines with the available resources
6. Communication
- Excellent written and verbal skills
- Ability to clearly articulate complex ideas and strategies to clients and the team
- Ability to sell work and ideas, and respond positively to feedback
Desired Qualifications & Experience
1. UG - Any Graduate - Any Specialization OR PG - Any PG Course – Any Specialization; Post Graduation Not Mandatory.
2. Candidates with 5+ years of work experience can apply. Should have preferably been involved in Client Servicing, Strategy and Execution – All three
3. Prior team management experience preferred
4. Proven & demonstrable experience of being able to work under pressure and multi-task. Should be comfortable with handling pressure since the role demands it