● Oversee end-to-end tour operations ensuring smooth execution of itineraries and services.
● Manage daily operations including bookings, confirmations, departures, and on-tour coordination.
● Lead and supervise the tour operations team, ensuring productivity and service quality.
● Coordinate with Sales, Ticketing, Visa, and Accounts teams for seamless tour delivery.
● Develop and maintain relationships with hotels, transporters, guides, and other vendors.
● Negotiate rates and monitor vendor performance to ensure cost efficiency and quality standards.
● Handle operational escalations, guest concerns, and emergency situations effectively.
● Monitor operational costs and ensure profitability of tour packages.
● Implement SOPs and improve operational processes for efficiency.
● Track performance metrics, analyze feedback, and submit operational reports to management.
Job Type: Full-time
Pay: Up to ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Experience:
- total work: 3 years (Preferred)
Work Location: In person
