Job Summary
Indian University Press is seeking a motivated and organized Sales Coordinator to support the sales team by managing customer inquiries, coordinating orders, maintaining sales records, and ensuring smooth communication between clients and internal departments. The ideal candidate should have strong communication, coordination, and administrative skills to help achieve sales targets and deliver excellent customer service.
Key Responsibilities
- Coordinate with the sales team to ensure timely processing of orders and customer requirements.
- Prepare quotations, invoices, sales reports, and other sales-related documents.
- Handle customer inquiries via phone, email, and WhatsApp professionally.
- Maintain and update customer databases and sales records.
- Follow up with clients regarding quotations, payments, deliveries, and feedback.
- Coordinate with production, dispatch, and accounts teams for smooth order execution.
- Assist in identifying new business opportunities and maintaining client relationships.
- Track sales performance and prepare daily, weekly, and monthly reports.
- Ensure timely completion of sales documentation and records.
- Perform other sales support and administrative tasks as assigned.
Requirements
- Bachelor's degree in any discipline.
- 0–2 years of experience in sales coordination, customer support, business development, or a similar role (freshers with excellent communication skills are welcome to apply).
- Strong verbal and written communication skills.
- Good knowledge of Microsoft Office (Excel, Word, PowerPoint) and Google Workspace.
- Excellent organizational and multitasking abilities.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong customer service and relationship management skills.
- Positive attitude, teamwork, and willingness to learn.
Preferred Skills
- Experience in sales administration or customer coordination.
- Strong follow-up and negotiation skills.
- Basic knowledge of CRM software is an advantage.
- Good analytical and reporting skills.
- Attention to detail and problem-solving ability.
- Self-motivated and target-oriented mindset.
Pay: ₹12,000.00 - ₹18,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Work Location: In person
