To remain well-groomed as per company policy.
Handling telephonic inquiries of the patients and keeping a record of the same.
Booking new and follow-up appointments of the patients online and directly in SIVIS.
-Calling patients, who missed their first and follow-up appointments for the next appointment and reason for missing the same.
- Greeting and welcoming the patients/guests/consultants both voice and face-to-face.
-Assisting patients to fill-up the registration form and then registering patients in SIVIS.
-Collecting payments and generating receipts for the patients.
-Preparing patients file (IVF files + Lab reports + SA report) for the next day appointments and informing same to consultants.
- Retrieving lab reports from the lab at regular interval and arranging the same in the alphabetical order.
-Following the patient flow as per standards and coordinating the same with other roles in the center.
-Scheduling appointments of the patients in a way which helps in minimizing patient waiting time in the system.
Work Location: In person
