Location: Churchgate, Mumbai
Residence: 3-Bedroom Private Residence
Family Size: 2 Family Members
Staff Managed: 1 Cook, 1 Full-Time Domestic Staff, 2 Part-Time Cleaners, and 2 Drivers
Assets Managed: 3 Vehicles
We are seeking an experienced and highly organized House Manager to oversee the complete day-to-day management of a private residence in Churchgate, Mumbai. The ideal candidate will be responsible for ensuring the smooth operation of the household, supervising domestic staff, managing vendors and household expenses, coordinating food and beverage operations, and maintaining the highest standards of housekeeping and service.
The House Manager will act as the primary point of contact for all household-related matters and will be expected to proactively manage household operations, resolve issues efficiently, and ensure the residence functions seamlessly at all times.
- Oversee the overall functioning of the residence and ensure smooth daily operations.
- Develop and maintain household systems, schedules, and standard operating procedures.
- Ensure all areas of the residence are maintained to the highest standards of cleanliness, organization, and presentation.
- Conduct regular inspections of the property and coordinate maintenance requirements.
- Supervise and manage all household staff, including the cook, domestic staff, cleaners, and drivers.
- Assign duties, monitor performance, and ensure adherence to household standards.
- Coordinate staff schedules, attendance, and leave management.
- Provide guidance and training to staff when required.
- Work closely with the cook to plan daily, weekly, and special-occasion menus.
- Oversee food procurement and ensure the quality and sourcing of ingredients.
- Monitor pantry inventory, grocery purchases, and kitchen supplies.
- Ensure proper food storage, hygiene, and cost control measures are followed.
- Coordinate dining arrangements and hospitality requirements for family members and guests.
- Ensure proper management and upkeep of household linen, bedding, pillow covers, duvet covers, towels, and other household items.
- Maintain inventories of household supplies and consumables.
- Monitor usage and replacement schedules for household items.
- Ensure wardrobes, storage areas, and utility spaces remain organized and well-maintained.
- Manage household expenses and maintain accurate records.
- Track and ensure timely payment of society maintenance charges, utility bills, subscriptions, and other household payments.
- Monitor pending dues and follow up on outstanding payments.
- Maintain vendor records, invoices, and service contracts.
- Prepare periodic household expenditure reports when required.
- Liaise with vendors, contractors, and service providers for repairs, maintenance, and household requirements.
- Obtain quotations, negotiate services, and ensure timely completion of work.
- Monitor the quality of services provided by external vendors.
- Oversee the management and maintenance of the household's three vehicles.
- Coordinate servicing, insurance renewals, documentation, and repairs.
- Supervise driver schedules and transportation requirements.
- Coordinate household errands, deliveries, and miscellaneous tasks.
- Assist with appointments, service bookings, and household-related logistics.
- Ensure all requests from the principals are executed promptly and efficiently.
- Previous experience as a House Manager, Estate Manager, Residence Manager, or in a similar role within a private household.
- Strong leadership and staff management skills.
- Excellent organizational and multitasking abilities.
- Experience managing household budgets, bills, inventories, and vendors.
- Knowledge of housekeeping standards, food and beverage operations, and residential property management.
- Strong communication and interpersonal skills.
- Proficiency in basic administrative and record-keeping tasks.
- High level of discretion, integrity, and professionalism.
- Ability to independently manage household operations with minimal supervision.
- Background in luxury hospitality, private residences, or estate management.
- Experience managing multiple household staff and vendors.
- Familiarity with household accounting and expense management.
