Location: Pune, Mumbai and Bangalore
Experience: 2 to 5 years’ IT experience
Qualification: BE / B.Tech / ME / M.Tech / BSc / MSc / BCA / MCA
Posting Date: 13-Jun-2026
Provide Implementation and post go-live support on
- ITSM Remedy
- SmartIT/MyIT
- Smart reporting
- CMDB
- Asset Management, as per agreed SLAs
Experience in Administration, Operations, Customizations, Integrations, and development of ITSM remedy
Follow the standard best processes.
- Candidate must possess a bachelor’s degree.
- Should have worked in Applications Managed Services and Implementation Services environment
- Experience on UNIX operating system and ITIL framework is an advantage.
- Excellent in troubleshooting ITSM applications, integrations, customizations.
- Well organized with a positive attitude, and ability to work and communicate with Customers, Vendors, and other internal groups as required.
- Exercises independent judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results.
- Effective communication skills (verbal and written).
- Willing to work in 24x7 shifts
