We are hiring a Patient Scheduling Representative to manage patient appointments and handle inbound/outbound calls for US healthcare providers.
Responsibilities
- Schedule, reschedule, and cancel appointments
- Handle inbound and outbound patient calls
- Update patient information in the system
- Confirm appointments and provide instructions
- Maintain accurate records in EHR
- Follow HIPAA guidelines
Requirements
- Prior experience in US healthcare scheduling or medical office operations.
- Excellent verbal and written English communication skills.
- Experience working with an EHR/EMR system (eClinicalWorks, EPIC experience preferred).
- Strong organizational and multitasking abilities.
- Reliable high-speed internet connection and a personal laptop/computer.
- Ability to work independently during US business hours.
Preferred Qualifications
- Medical Background (Nursing, Pharmacy, Bsc Medical)
- Experience with patient registration, insurance verification, or referral coordination.
- Familiarity with US healthcare workflows and medical terminology.
What We Offer
- Remote work opportunity.
- Competitive salary.
- Five-day work week.
- Opportunity to work with US healthcare providers and grow within the organization.
- Experience in US healthcare scheduling
Pay: From ₹20,000.00 per month
Benefits:
Work Location: Remote
