Key Responsibilities
- Manage complete day-to-day restaurant operations.
- Ensure smooth opening, service, and closing procedures.
- Maintain high standards of food presentation, service, cleanliness, and ambience.
- Conduct daily pre-shift briefings with the restaurant team.
- Monitor guest flow, table allocation, reservations, and service efficiency.
- Personally supervise operations during peak service periods.
- Ensure every guest receives prompt and professional service.
- Interact with guests regularly and obtain feedback.
- Handle guest complaints personally and resolve issues immediately.
- Maintain records of regular and VIP guests and their preferences.
- Work towards increasing repeat business and guest loyalty.
- Monitor online guest reviews and take corrective action where required.
- Monitor food cost, beverage cost, manpower cost, and operating expenses.
- Control wastage, pilferage, complimentary items, and unauthorized discounts.
- Monitor daily sales against budget and targets.
- Review restaurant profitability and identify opportunities for margin improvement.
- Ensure proper authorization and documentation for discounts, voids, and complimentary bills.
Experience-3 Years
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
Work Location: In person
