The Administration cum Academic Counsellor is responsible for managing day-to-day administrative operations while providing guidance and support to prospective and existing students. The role involves handling enquiries, coordinating academic activities, maintaining records, and contributing to admissions and student engagement initiatives.
Key Responsibilities
- Counsel prospective students regarding courses, certifications, career opportunities, and placement support.
•Handle walk-ins, phone calls, WhatsApp leads, and online enquiries, and conduct regular follow-ups to achieve admissions.
•Maintain student records, documentation, and databases with accuracy and confidentiality.
•Manage daily office administration and coordinate academic schedules with faculty and management.
•Support examinations, certifications, internships, and placement-related activities.
- Address student concerns and ensure a high standard of customer service.
•Coordinate seminars, workshops, orientation programs, and promotional activities.
•Handle official communications, reports, emails, and correspondence professionally.
Required Skills
- Excellent communication skills in English and Malayalam.
- Strong interpersonal, counselling, and relationship-building abilities.
- Good speaking, presentation, and convincing skills.
•Proficiency in MS Office and basic computer applications.
- Strong organizational and multitasking capabilities.
•Ability to work independently and collaboratively with a team.
√Professional attitude with a customer-focused approach.
Eligibility Criteria
•Plus Two, Diploma, Degree, or Postgraduate candidates can apply.
- Freshers and experienced candidates are welcome.
- Prior experience in admissions, administration, telecalling, customer service, counselling, or educational institutions will be an added advantage.
Desired Qualities
•Positive attitude and willingness to learn.
- Professionalism and integrity.
•Excellent communication and interpersonal skills.
- Target-oriented mindset with a commitment to delivering quality service.
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,412.51 per month
Work Location: In person
