Position: Collection Executive
Experience Required: 1–3 Years
We are hiring an experienced Collection Executive to manage outstanding fee collections, follow up with customers regarding pending payments, and ensure timely recovery of dues. The candidate should be comfortable handling calls, resolving payment-related queries, and maintaining accurate records in CRM.
Key Responsibilities:
- Follow up on pending payments through calls and emails.
- Ensure timely collections and achieve monthly targets.
- Handle customer queries related to payments and invoices.
- Maintain accurate records of follow-ups and payment commitments in CRM.
- Build positive customer relationships while ensuring effective collections.
Requirements:
- 1–3 years of experience in Collections, Recovery, Tele-calling, or Customer Service.
- Strong verbal and written communication skills in English.
- Strong communication and negotiation skills.
- Good knowledge of MS Excel, Google Sheets, and CRM tools.
- Ability to work under pressure and achieve targets.
- Experience in EdTech, BFSI, or the Service Industry will be preferred.
Salary: 20K to 28K
Location: Noida Sector 3
Joining: Immediate Preferred
HR Name: Neha Singh Rana
Contact No.: 7678153056
Mail id: [email protected]
Pay: ₹19,456.75 - ₹28,211.92 per month
Benefits:
- Flexible schedule
- Leave encashment
- Paid sick time
Work Location: In person
