Job Summary
We are seeking a highly organized and detail-oriented Credit Control Executive to manage customer receivables, payment collections, credit evaluation, and reconciliation activities. The ideal candidate should possess strong analytical capabilities, excellent communication skills, and hands-on experience in customer coordination. Experience with Zoho Books will be preferable and strong Excel skills are essential for this role.
Key Responsibilities
Accounts Receivable & Reconciliation
- Perform daily, weekly, and monthly ledger reconciliation and customer account balancing
- Import and reconcile customer payments from bank statements against the correct customer ledgers
- Identify customer/company names from payment narrations and banking descriptions
- Ensure timely and accurate posting of receipts, adjustments, and credit notes
- Monitor unapplied payments and resolve reconciliation discrepancies promptly
- Verify customer invoices, outstanding balances, and payment records
Collection & Follow-Up
- Conduct regular payment follow-ups through:
- Emails
- WhatsApp
- Telephone calls
- Maintain strong communication with customers to ensure timely payment realization
- Track overdue accounts and escalate critical cases to management when required
- Negotiate payment schedules and follow up on committed payment dates
- Maintain collection trackers and customer follow-up records
Credit Control & Financial Analysis
- Evaluate customer bank statements and financial records to assess creditworthiness
- Analyze customer business volumes and transaction history to determine:
- Credit limits
- Credit periods
- Monitor customer credit exposure and highlight high-risk accounts
- Assist management in implementing effective credit control strategies
- Review customer ageing analysis and recommend corrective actions
Reporting & Documentation
- Prepare and maintain:
- Accounts receivable ageing reports
- Collection MIS reports
- Daily collection updates
- Outstanding summary reports
- Maintain records of:
- PDCs (Post-Dated Cheques)
- Customer agreements
- Financial documents
- Payment commitments
- Ensure all financial records and supporting documents are properly maintained for audits and compliance
Coordination & Process Management
- Coordinate with Sales, Operations, and Accounts teams regarding customer payment issues and account clarifications
- Support month-end and year-end closing activities related to receivables
- Ensure adherence to company credit policies and internal financial controls
- Improve collection efficiency and suggest process improvements wherever required
- Assist in resolving billing disputes and customer account queries
- Maintain confidentiality of customer financial information and company data
Required Skills & Qualifications
- Minimum 2 years of experience in:
- Credit Control
- Collections
- Finance Operations
- Strong working knowledge of MS Excel is mandatory, including:
- Experience with Zoho Books will be preferable
- Good understanding of banking transactions and payment reconciliation processes
- Strong verbal and written communication skills
- Good negotiation and customer-handling abilities
- Ability to manage multiple accounts and work under deadlines
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
Work Location: In person
