Location: Thane, Maharashtra (Work From Office)
Employment Type: Full-Time
Experience - 0.6 -1year
Salary: Up to ₹28,000 In-Hand | Up to ₹38,000 for Candidates with Excellent Communication Skills
About the Role
We are hiring experienced professionals for International Healthcare, Backend Operations, Voice Process, Customer Support, and Domestic Banking Process roles. This is an excellent opportunity for candidates with prior BPO, customer service, or backend operations experience who are looking to grow their careers in a professional and dynamic work environment.
Open Positions
- International Healthcare Backend Associate
- Voice Process Executive
- Customer Support Executive
- Domestic Banking Process Associate
Key Responsibilities
- Handle customer queries via calls, emails, or backend systems.
- Provide accurate information and timely resolution to customers.
- Maintain records and update customer information in internal systems.
- Follow company policies and process guidelines.
- Ensure high-quality customer service and process compliance.
- Coordinate with internal teams to resolve customer concerns efficiently.
Eligibility Criteria
- HSC (12th Pass) or Graduate.
- Minimum 6 months of experience in BPO, Backend Operations, Customer Service, Voice Process, or related fields.
- Strong verbal and written English communication skills.
- Ability to work in rotational shifts.
- Freshers are not eligible for this role.
What We Offer
- Salary up to ₹28,000 In-Hand.
- Up to ₹38,000 for candidates with excellent communication skills.
- 5 Days Working.
- 2 Rotational Week Offs.
- 24×7 Rotational Shifts.
- Home Drop Facility.
- Career growth opportunities and professional development.
Interview Process
- HR Round
- AMCAT Assessment
- Operations Round
Pay: ₹30,000.00 - ₹38,000.00 per month
Benefits:
- Commuter assistance
- Flexible schedule
Work Location: In person
