Job Title: Telecalling Executive & Front Desk StaffCompany: Dizad Builders & Interiors Pvt LtdLocation: Mannarkkad, Palakkad, KeralaJob Type: Full-time, PermanentSalary: ₹25,000 - ₹30,000 per month
Job SummaryDizad Builders & Interiors, a growing interior design and construction firm based in Mannarkkad, is looking for an enthusiastic and dynamic Telecalling Executive & Front Desk Staff. The ideal candidate will be the first point of contact for our business, responsible for greeting walk-in clients, answering inbound inquiries, and driving sales conversions through proactive telecalling. If you have excellent communication skills, a knack for sales, and love interacting with people, we want you on our team!
Key Responsibilities
- Telecalling & Sales: Make outbound calls to potential clients, explain our interior design services, follow up on leads, and successfully convert inquiries into confirmed sales/meetings.
- Front Desk Management: Greet visitors, clients, and vendors with a warm and professional demeanor, ensuring a premium customer experience at the office.
- Inquiry Handling: Answer, screen, and forward incoming phone calls, emails, and WhatsApp messages promptly.
- Client Relationship: Understand client requirements, provide basic consultations regarding our interior services, and coordinate with the core design and sales team.
- Database Management: Maintain accurate logs of calls, walk-in customers, and follow-ups in the company’s CRM/database.
- Administrative Support: Assist with day-to-day office administration and ensure the reception area is tidy and presentable.
Requirements
- Experience: Proven work experience as a Telecaller, Front Desk Executive, Receptionist, or in a similar sales/customer service role.
- Sales Acumen: Strong background in sales conversion, lead nurturing, and client follow-ups. Experience in real estate, interiors, or architecture is a big plus.
- Communication: Excellent verbal and written communication skills in Malayalam and English.
- Interpersonal Skills: Friendly, professional attitude with the ability to handle client negotiations politely and effectively.
- Tech-Savvy: Basic knowledge of MS Office (Word, Excel) and comfortable managing emails and customer databases.
Schedule & Benefits
- Day shift
- Fixed monthly salary (₹25,000 to ₹30,000)
- Permanent role with long-term growth opportunities in a fast-growing company.
Ability to commute/relocate:
- Mannarkkad, Palakkad: Reliably commute or planning to relocate before starting work (Required).
Pay: ₹23,000.00 - ₹30,000.00 per month
Work Location: In person
