Sharing brief JD pointers for the Policy Servicing role in our Life Insurance firm:
- Customer Service – Handle queries, endorsements, cancellations, revivals
- Claims Management – Process maturity, survival, death claims within TAT
- Payouts – Ensure accurate & timely disbursements
- Compliance – Adhere to IRDAI norms, audit readiness
- Communication – Provide clear updates to policyholders
- Process Efficiency – Drive digitization & reduce repeat complaints
- Team Coordination – Manage servicing team & training needs
Note: Candidates should have strong product knowledge, regulatory orientation, and customer‑first mindset.
Pay: ₹100,000.00 - ₹200,000.00 per year
Benefits:
- Health insurance
- Life insurance
- Paid sick time
Work Location: In person
