- Attend incoming calls and respond to patient enquiries professionally.
- Make outgoing calls for appointment confirmation, follow-ups, feedback, and promotional campaigns.
- Welcome patients and assist them with registration and billing.
- Schedule appointments and coordinate with phlebotomists and laboratory staff.
- Explain available health check-up packages and diagnostic tests.
- Maintain patient records accurately in the system.
- Handle cash, digital payments, and issue receipts when required.
- Resolve basic customer queries and escalate issues when necessary.
- Ensure the reception area remains clean, organized, and welcoming.
- Support day-to-day administrative activities of the diagnostic centre.
- People looking for back office need not apply
Pay: ₹9,000.00 - ₹10,000.00 per month
Application Question(s):
- Do you have tele calling experience
Work Location: In person
