Job Description:
Job Purpose
Intercontinental Exchange has an opportunity for an Accounts Receivable Cash Application Analyst.
Responsibilities
-
Review bank statements, apply daily payments to customer accounts.
-
Investigate out of balance deposits to determine appropriate distribution of payments.
-
Analyze payment exceptions and liaise with customers and management to increase auto-application of payments.
-
Research unapplied and unidentified transactions to ensure proper application.
-
Communicate via phone or email with the collections team members and/or customers regarding payments.
-
Report and reconcile daily cash receipts to ensure payments are received and allocated appropriately.
-
Promptly identify and escalate issues to management team as necessary.
-
Maintain accurate and organized files of payments and cash reconciliations.
-
Assist with other duties as assigned by management; and
-
Incorporate feedback received from management to ensure performance and productivity expectations are being met.
Knowledge and Experience
-
Bachelor's Degree in Accounting or Business-related field.
-
4+ years of experience that is directly related to the duties and responsibilities specified.
-
Oracle Revenue Management and Billing (ORMB) and High Radius Cash Application experience is a plus but not a requirement.
-
The candidate must be detail-oriented and possess strong organizational skills.
-
Candidate must be able to handle confidential and sensitive information in a professional manner.
-
Strong customer service, interpersonal and communication skills are required.
-
Must have the ability to analyze and solve problems, prioritize tasks and work independently.
-
Ability to work in a fast-paced team environment and have the flexibility to handle high transaction volume.
-
Proven experience adhering to daily, weekly and monthly transaction goals/targets is a must.
