Job Responsibilities:
- Handle incoming calls, emails, website leads, and social media inquiries.
- Qualify leads and maintain records in CRM.
- Talk to clients and understand their UPVC & Aluminium requirements.
- Explain product features and benefits to customers.
- Prepare quotations and send to clients.
- Follow up regularly to close sales.
- Support field sales team with product details and coordination.
- Coordinate with production and dispatch teams for timely delivery.
- Maintain accurate records of customer interactions and sales updates.
- Build good relationships with existing clients for repeat business.
- Submit weekly and monthly sales reports to management.
Job Knowledge, Skills & Experience
- Education: Bachelor's degree in Business, Marketing, or related field.
- Experience: 1-2 years in B2B/B2C sales (UPVC/Aluminium preferred).
- Skills: Target achievement, communication, negotiation, MS Office, CRM.
- Tools: CRM, ERP
Job Types: Full-time, Permanent
Work Location: In person