Job Title: Claims Executive
Location: Thane (W)
Experience: 0–1 Year
Department: Operations
Key Responsibilities:
- Handle and process claims related to shipments, returns, damages, or missing items across multiple marketplaces (Amazon, Flipkart, Myntra, etc.).
- Verify and validate claim details using order and shipment data.
- Coordinate with internal teams, marketplaces, and vendors to ensure timely resolution.
- Maintain accurate and up-to-date claim records in Excel and internal systems.
- Prepare claim reports and trackers using Excel (including VLOOKUP, Pivot Table).
- Follow up on pending claims to ensure closure within defined timelines.
- Identify claim trends and provide inputs for process improvements.
Requirements:
- HSC or Bachelor’s degree in Commerce, Business Administration, or related field.
- 0–1 year of experience in claims, operations, or data management (freshers with strong Excel skills are welcome).
- Proficient in MS Excel (VLOOKUP, Pivot Tables, basic formulas, and data analysis).
- Strong attention to detail and problem-solving skills.
- Ability to multitask and work under deadlines.
Preferred Skills:
- Knowledge of e-commerce marketplaces (Amazon, Flipkart, Myntra, etc.).
- Basic understanding of supply chain and order fulfilment processes.
- Experience with ERP or order management systems (preferred, not mandatory).
Job Type: Full-time
Work Location: In person
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Application Question(s):
- Hoe many years of experience do you hold in Claims Management (e-commerce operations)?
- How many years of experience you have in ecommerce operations?
- Do you have your hands on VLOOKUP, HLOOKUP & Pivot Table
- Your current & expected ctc?
- Your Location?
- Your Age?
Work Location: In person
