Job Title: Sales Manager – Hotel
Department: Sales & Marketing
Reports To: Director of Sales / General Manager
Job Summary
The Hotel Sales Manager is responsible for driving revenue growth by promoting hotel rooms, banquet facilities, conferences, events, and other hospitality services. The role involves developing relationships with corporate clients, travel agents, event planners, and other business partners to maximize occupancy and revenue.
Key Responsibilities
- Develop and execute sales strategies to achieve hotel revenue targets.
- Generate new business opportunities through corporate accounts, travel agencies, tour operators, and event organizers.
- Maintain and strengthen relationships with existing clients and key accounts.
- Conduct sales calls, client meetings, and hotel presentations.
- Negotiate contracts, rates, and service agreements with customers.
- Promote hotel rooms, banquet halls, meeting spaces, weddings, and special events.
- Monitor market trends, competitor activities, and customer preferences.
- Prepare sales forecasts, budgets, and performance reports.
- Coordinate with front office, reservations, banquet, and marketing teams to ensure customer satisfaction.
- Attend trade shows, networking events, and industry exhibitions to generate leads.
- Ensure achievement of occupancy, ADR (Average Daily Rate), and revenue goals.
Required Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.
- 3–8 years of experience in hotel sales, hospitality sales, or business development.
- Strong knowledge of hotel operations and hospitality industry practices.
- Excellent communication, negotiation, and relationship-building skills.
- Proficiency in CRM systems and Microsoft Office applications.
- Ability to work under pressure and meet sales targets.
Preferred Skills
- Corporate sales and key account management.
- MICE (Meetings, Incentives, Conferences, and Exhibitions) sales.
- Event and banquet sales.
- Revenue management understanding.
- Networking and business development.
- Customer service orientation.
Key Performance Indicators (KPIs)
- Room revenue and occupancy growth.
- Banquet and event sales revenue.
- Number of new corporate accounts acquired.
- Customer retention and satisfaction rates.
- Achievement of monthly and annual sales targets.
- Market share growth.
Resume-Friendly Job Description
- Managed hotel sales activities to achieve revenue and occupancy targets.
- Developed relationships with corporate clients, travel agents, and event planners.
- Generated business for guest rooms, conferences, weddings, and banquet events.
- Conducted sales presentations, contract negotiations, and client visits.
- Analyzed market trends and competitor activities to identify growth opportunities.
- Collaborated with hotel departments to ensure exceptional guest experiences and repeat business.
Typical Experience Level: 3–10+ years in hotel sales, hospitality sales, corporate sales, or business development.
Pay: ₹30,000.42 - ₹40,000.76 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Food provided
- Paid sick time
- Paid time off
Work Location: In person
