Responsibilities
- Make outbound calls to potential customers
- Answer inbound customer calls and queries
- Explain company products or services
- Generate leads and schedule appointments
- Follow up with interested customers
- Maintain customer data and call records in CRM/software
- Achieve daily or monthly targets
- Handle customer complaints professionally
Skills Required
- Good communication skills (English/Hindi/local language)
- Convincing and negotiation ability
- Basic computer knowledge
- Patience and confidence
- Ability to handle rejection and pressure
- Customer handling skills
Qualification
- Usually 12th pass or Any Graduate
- Freshers are often eligible
- Prior calling/sales experience is a plus
Salary in India
- Freshers: ₹8,000–₹15,000/month
- Experienced: ₹20,000+ with incentives depending on sales targets and industry
Types of Telecaller Jobs
- Inbound Telecaller – Handles customer support calls
- Outbound Telecaller – Makes sales/promotional calls
- Lead Generation Executive
- Customer Support Executive
If you want, I can also help with:
- Telecaller resume format
- Interview questions & answers
- Telecaller script examples
- Work-from-home telecaller jobs
- Telugu/Hindi telecaller self-introduction
- Salary expectations and career growth
Pay: From ₹15,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
