Greet and welcome all guests and take beverage and food orders in a prompt and professional manner be attentive to guest’s needs
Prepare food and beverages for service to guests and present food according to established health and presentation standards
Monitor guest behaviour and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable
Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary
Perform department/outlet opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout shift
- Follow hotel safety protocols and procedures at all times. Immediately report any safety/service incident to the Supervisor or Manager on duty
Take action to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction
Work as team and communicate and co-ordinate with other departments to ensure excellent quality and service
May receive guest payments and process transactions as outlined in the cash and charge procedures as needed
May assist with other duties as assigned
Being passionate about people and service
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
