Job Purpose
To ensure timely collection of outstanding payments from customers and maintain accurate records of receivables.
Key Responsibilities
- Follow up with customers regarding pending invoices and payments through phone calls, emails, and messages.
- Maintain and update payment follow-up records and customer communication logs.
- Coordinate with the Accounts Department to verify invoice details and payment status.
- Prepare daily, weekly, and monthly outstanding payment reports.
- Send payment reminders and account statements to customers.
- Resolve payment-related queries by coordinating with customers and internal departments.
- Escalate long-pending or disputed payments to management.
- Ensure timely collection of dues to support company cash flow.
- Maintain professional relationships with customers while handling collections.
Required Skills
- Good communication and negotiation skills.
- Basic knowledge of accounts and invoicing.
- Proficiency in MS Excel and computer applications.
- Ability to maintain records accurately.
- Follow-up and problem-solving skills.
Qualification
- Any Degree / Diploma in Commerce, Finance, or related field preferred.
- Experience in payment collection or accounts receivable is an advantage.
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
Work Location: In person
