Job Title: Back Office Executive – Fenesta (Sales Support)
Purpose: Own all back-end operations for the showroom — quotations, order processing, and payment posting
Key Responsibilities
Quotation Management
Prepare and share accurate quotes based on client requirements, product specs, and current price lists.
Order Processing
Convert confirmed quotes into orders in the system
Verify order details (measurements, specs, delivery terms) before submission.
Payment Posting
Record customer payments (advance, final) accurately and on time.
Reconcile payment entries with accounts/finance team; flag discrepancies.
Walk-in Client Handling (when Sales Executive is unavailable)
Greet and engage walk-in customers professionally.
Provide basic product information, pricing guidance, and catalog walkthroughs.
Capture lead details and schedule follow-up with sales team.
Requirements
Working knowledge of MS Excel and any ERP/CRM tool.
Strong attention to detail, basic customer-facing communication skills.
Pay: ₹17,000.00 - ₹20,000.00 per month
Work Location: In person
