Key Responsibilities
- Check-In & Check-Out: Verify booking details, allocate room keys, and process guest departures with billing.
- Guest Relations: Greet visitors, address inquiries, resolve complaints promptly, and inform guests of on-site amenities.
- Reservations & Phones: Answer incoming phone calls, book rooms, and take messages for guests and staff.
- Concierge Duties: Provide information regarding local tourist attractions, dining, and transportation options.
Typical Requirements
- Education: High school diploma or equivalent; a degree in hotel management is highly preferred.
- Experience: Prior customer service or receptionist experience (often 1–3 years).
- Skills: Strong communication, organizational multitasking, and familiarity with property management software (PMS). Employment Terms:
- Minimum 2-year employment commitment required.
- Competitive salary based on qualifications and experience.
- Professional work environment with opportunities for growth.
Pay: ₹8,833.06 - ₹25,301.54 per month
Work Location: In person
