Job Title: E-Commerce Executive
Location: KPHB Hyderabad
Department: E-commerce / Online Sales
About the Company
Almond House is a well-known premium sweets and confectionery brand specializing in traditional Indian mithai with a modern touch. The company is expanding its digital presence to deliver high-quality products through online platforms.
Key Responsibilities
· Handle customer queries and resolve complaints related to online orders
· Ensure high levels of customer satisfaction and encourage repeat business
· Track online orders and ensure timely fulfillment and delivery
· Coordinate with production and logistics teams to manage inventory
· Manage shipments through Blue Dart and DHL, including waybill generation and dispatch
· Maintain accurate post-sales entries across all online platforms
· Coordinate with local delivery partners to ensure timely delivery of local orders
· Update and maintain the daily dispatch sheet
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Food provided
- Health insurance
- Leave encashment
- Paid time off
- Provident Fund
Work Location: In person
