Job Title: Lady Admission Counsellor Institution: Narayana Group of Schools, Chennai Department: Admissions & Parent Relations Location: Chennai Campuses Employment Type: Full-time Position Summary We are seeking an energetic, persuasive, and empathetic Lady Admission Counsellor to lead our student enrollment process and manage parent engagement. The primary role involves driving end-to-end admission conversions—from initial lead intake and campus walkthroughs to final fee collection—and anchoring key parent-school communication channels, including Parent-Teacher Meetings (PTMs). Key Responsibilities 1. End-to-End Admission Conversion * Lead inbound and outbound inquiry conversations with prospective parents via phone calls, emails, and walk-ins. * Present the Narayana curriculum (e-Kidz, e-Techno, Olympiad programs), sports facilities, and academic achievements to convince parents during campus tours. * Maintain regular, proactive follow-ups with interested leads to optimize lead-to-admission conversion rates. * Walk parents through fee structures, scholarship criteria, administrative policies, and registration formalities. 2. Parent-Teacher Meetings (PTMs) & Engagement * Organize, coordinate, and host campus-wide Parent-Teacher Meetings (PTMs). * Act as the primary liaison between parents and the academic/administrative teams to resolve parent feedback, queries, and concerns during PTMs. * Collect and evaluate parent feedback during PTMs to continuously enhance campus satisfaction and retention. 3. Lead & Data Management * Log and update every lead state, inquiry record, and payment status using the school’s internal ERP system/software. * Provide weekly admission pipelines, conversion metrics, and inquiry reports to the Campus Principal and Regional Management. Qualifications & Skills Required * Education: Bachelor’s Degree in Any Discipline (Psychology, Business Administration, Communication, or Marketing preferred). * Experience: 2–5 years of proven sales, admission counseling, or front-office experience in K-12 schools, coaching institutes, or educational organizations. * Languages: High fluency in English and Tamil (spoken and written). Knowledge of Telugu or Hindi is a plus. * Skills: * Exceptional interpersonal, communication, and presentation skills. * Strong conversion, negotiation, and closing skills. * Patience, empathy, and professional demeanor while handling parent queries. * Tech-savvy: Hands-on experience with Microsoft Office/Google Workspace and CRM/ERP tools. Compensation & Work Culture * Salary competitive and commensurate with experience + conversion-based performance incentives. * Standard educational institution benefits (PF, ESIC, and statutory leaves).
Pay: ₹15,000.00 - ₹30,000.00 per month
Work Location: In person
