Job Description:
We are looking for a highly motivated and enthusiastic IT Support Engineer Fresher to join our dynamic team. As a fresher, you will have the opportunity to learn and grow in a supportive environment while providing technical assistance to our employees. Your role will be crucial in ensuring the smooth operation of our IT systems and services.
Key Responsibilities:
- Provide technical support to end-users via phone, email, or in-person.
- Diagnose and troubleshoot hardware and software issues.
- Install, configure, and maintain computer systems, software, and peripherals.
- Assist in the setup and maintenance of network infrastructure.
- Monitor and respond promptly to IT service requests and incidents.
- Document and track issues and resolutions in the ticketing system.
- Assist with the onboarding of new employees by setting up their IT equipment and accounts.
- Participate in IT projects and initiatives as required.
- Stay updated with the latest industry trends and technologies.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Basic understanding of computer hardware, software, and networking.
- Familiarity with operating systems such as Windows, macOS, and Linux.
- Knowledge of common software applications and tools (e.g., Microsoft Office, antivirus programs).
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Eagerness to learn and adapt to new technologies and procedures.
Send your resumes : [email protected] / 9645200059
Job Types: Full-time, Permanent, Fresher
Pay: ₹8,000.00 - ₹10,000.00 per month
Education:
Language:
- English (Required)
- Malayalam (Required)
License/Certification:
- Driving Licence (Required)
Location:
- Thiruvananthapuram, Kerala (Required)
Willingness to travel:
Work Location: In person
